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RETURN POLICY

We offer free returns within 30 days. Please make sure that all original tags are attached, original packaging is intact and there are no signs of wear on any of the jewelry.

No returns on weekly sale liquidation items.

For hygienic reasons, earrings are non-refundable.

 

HOW TO DO A REFUND?

Please contact our customer service team at infonorthamerica@pilgrim.dk and make sure to give your order confirmation number and the style of the item you wish to refund.

 

WHEN WILL I RECEIVE MY REFUND?

Once your order arrives back to us, it can take up to one week for it to be processed. We’ll contact your  via email with an update on your refund, store credit or replacement.

 

 

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