Pilgrim is growing and we are thrilled to be opening a new boutique at CF Carrefour Laval – Do you have what it takes to join this dynamic and inspiring family feeling company on its next leg of it is Journey?

The ideal candidate must be a team player with a strong sales and customer focused mindset. We are ideally looking for someone who is proactive in taking initiative. We expect the candidate to have a background and skill set within sales, merchandising, inventory management, training, and recruitment. We are a fast-paced and constantly evolving company – constantly looking to innovate and adapt to the new retail landscape. Are you ready to join the journey?

Do you have what it takes?

• Exceptional communication skills, both written and oral, in French and English.
• 2+ years’ experience in a management role, preferably in the fashion retail environment.
• Ability organize and manage stock effectively.
• Ability to merchandise the store according to the customers’ needs and visual standards.
• Proven track record for training and developing a team.
• Proven ability to meet business goals by driving results through store team.
• Flexible to work during day, evening, and weekend shifts, based on customers and business needs.
• Ability to adapt in a changing environment.
• Excellent time and priority management skills

Key Responsibilities

At PILGRIM, our store manager set the tone for their store and empower their teams to deliver the best customer experience. We are looking for a Store Manager that will create and execute the store strategy and operate at the highest standards. You will be responsible to generate sales growth through all facets of your store, visual merchandising, stock control and the development of your team. Our store managers are natural leaders, excellent coach and provide the best customer experience in the industry.

• Use the Pilgrim Stylist program to reach and surpass sales goals.
• Use the Pilgrim Signature actions to promote optimal customer experience.
• Act as an ambassador for PILGRIM by understanding the company values and story.
• A PILGRIM store manager is a product expert. You should understand the trends, stories and products details and promote it to customers and colleagues.
• Ensure the store is configured optimally for and amazing customer experience.
• Use the money mapping to make decision and changes to the merchandising.
• Maintain a strict control on inventory, money, and other PILGRIM assets.
• Ensure the inventory levels are accurate and maintain a shrink of less than 1% annually.
• Optimize the store organisation so replenishment is done swiftly and accurately.
• You will be responsible for establishing a personalized development plan for every team member of your store.
• Use and create contest that will increase the store KPI’s and increase team motivation.
• Conduct evaluation for every employee of your store. Use the S.M.A.R.T. method to establish objectives and E.D.O.F. method to properly train your team for success.
• Ensure promotions, visual merchandising standards and markdowns are up to PILGRIM standards.
• Plan the store schedules so they respect the SR% ration established in collaboration with the District Manager. The schedules should be done so it promotes an optimal customer experience.
• Protect and secure PILGRIM assets through staff awareness and coaching.
• Work in close collaboration with the District Manager to plan and improve store operations.

About Pilgrim

The Pilgrim story began in the cultural and ancestral town of Århus, Denmark, in the summer of 1983, when designer Annemette Markvad took her passion for minimalism, art, music and people and translated it into a collection of handmade jewelry, which she sold at music festivals throughout Scandinavia and Germany.

Today, this family tradition of lovingly handcrafted jewellery continues in Canada with a team of passionate Montrealers who share Annemette's vision and values.

Our values

• 30 years of heritage and brand image closely linked to music, culture and the arts.
• Handcrafted jewelry, watches and sunglasses made with love.
• All our jewelry is plated in 925 silver or 14k gold.
• We use a special plating technique and a titanium layer.
• All our jewelry has a brass or zinc base.
• Our jewelry contains no lead or nickel and is also completely allergen free.
• Towards a sustainable future. Pilgrim is committed to providing environmentally responsible packaging and products.

Pilgrim core values:

• Passion
• Creativity
• Commitment
• Authenticity
• Performance

Responsibilities:

We are looking for a dynamic sales associate to join the Pilgrim family. The ideal candidate must be a team player with a sales mindset. Attention to detail, prioritization and organizational skills are also essential. We are looking for a candidate who is proactive and takes initiative. They must also be comfortable in a fast-paced environment.

The Sales Associate reports directly to the Store Manager and will be primarily responsible for the following

• Maximize sales and customer experience levels.
• Provide a unique and personalized experience for each customer based on their needs.
• Act as a brand ambassador and stay current on new products and trends.
• Perform sales, billing and packaging of items.
• Ensure that all merchandise is presented in an attractive manner and according to store standards.
• Know and practice store policies and procedures.
• Ensure that the backroom is well organized.
• Contribute to a positive and friendly work environment.
• Properly and effectively utilize the store's IT platforms.
• Utilize a customer approach that minimizes store waste.
• Ensure that the store is clean and optimized for an unforgettable shopping experience.

Qualifications :

• Proven ability to achieve goals and deliver an incredible customer experience.
• Exceptional personality.
• Fluency in French and English.
• Availability to work retail hours (day, evening and weekend)
• Excellent leadership and communication skills.
• Strong team player.

About Pilgrim

The Pilgrim story began in the cultural and ancestral town of Århus, Denmark, in the summer of 1983, when designer Annemette Markvad took her passion for minimalism, art, music and people and translated it into a collection of handmade jewelry, which she sold at music festivals throughout Scandinavia and Germany.

Today, this family tradition of lovingly handcrafted jewellery continues in Canada with a team of passionate Montrealers who share Annemette's vision and values.

Our values

• 30 years of heritage and brand image closely linked to music, culture and the arts.
• Handcrafted jewelry, watches and sunglasses made with love.
• All our jewelry is plated in 925 silver or 14k gold.
• We use a special plating technique and a titanium layer.
• All our jewelry has a brass or zinc base.
• Our jewelry contains no lead or nickel and is also completely allergen free.
• Towards a sustainable future. Pilgrim is committed to providing environmentally responsible packaging and products.

Pilgrim core values:

• Passion
• Creativity
• Commitment
• Authenticity
• Performance